At Get Locked Away, we create puzzle rooms. These are games filled with clues, puzzles, and information that you use to unlock new clues, puzzles, tools, etc. Ultimately, your goal is to accomplish a task. This can be finding an object, solving a mystery, discovering new information, or "escaping the room" (figuratively).
Below we will outline how we keep our guests SAFE at all times:
We hope it is clear that safety and cleanliness is a top priority at Get Locked Away. If you feel there are other safety issues we have not listed above, please call (208) 665-5625 to speak with us or email email@example.com. We would love to hear from you and are always open to new ways of being safe.
- You are NEVER actually locked in the room.
Getting locked away is part of the story only. The door you go through to start playing the game is always unlocked and accessible. While the "story" sometimes requires that you find a key and "unlock" the door to "escape", you can always just open a door and leave at any time, to use the bathroom, answer an important call, or if there is an emergency.
THERE IS ALWAYS AN UNLOCKED DOOR TO EXIT. WE NEVER LOCK OR TRAP OUR GUESTS IN A ROOM. WE NEVER DETAIN OUR GUESTS IN ANYWAY. WE DO NOT USE MASKS, HANDCUFFS, OR ROPES - OUR GAMES ARE NOT LIKE THAT.
We do not tolerate bad or dangerous behavior.
If anyone blocks an exit, or puts the safety of any of our guests in jeapardy, we will stop the game immediately and intervene. This includes goofing around in regards to safety. Safety is not a joke. Messing with our fire extinguishers, blocking exits, detaining another person, overly aggressive behavior, and having an open flame or weapon, are all game-stopping activities.
Fire alarms and fire extinguishers are in EVERY one of our escape rooms. During orientation you are told that these are not part of the game, and they are for emergencies only. They are positioned in plain site with easy access, and are there for your safety and in case of an emergency. We test and/or replace them all regularly. Also, you are within about 50 feet of an egress door at all times.
We have a main front door within about 50 feet of anywhere in our suite and it is marked as an exit. That door is always un-locked when customers are on the premises. It can be pushed open. There is also a push-to-open emergency exit in the back.
A Game Master is always watching the rooms and has an angle on every corner. In the event of an emergency, our first priority is to get people OUT and call 911. If our cameras fail, we will end the game, or cancel games. This is for your safety.
We go through a full orientation with every group outlining all the safety measures you need to know before entering the game rooms.
We will not put more people in our rooms than is safe. Right now we have a large room that can go up to 8, and a smaller double-room that can go up to 6. There will always be enough room that everyone can freely move around, and open the exit door.
Our electronic props are all very low-voltage, like toys. They are 3-12v, which you can power from a simple battery or power supply. If anything has to be plugged-in, we use UL-Certified power strips and power-supplies, and these are plugged directly into wall sockets - we do not modify any high voltage wiring in any way. Anything can be un-plugged easily and quickly - which is why we ask you not to unplug things from the wall as part of our orientation - unless there is an emergency.
Our terms of service asks that your health be in good order and that you have not been advised against this, or a similar activity, by a health care provider.
While we do not use excessive gore, nor do we currently have actors loud surprise noises, we may have "startles" in the room where something is revealed that is unexpected or opens after an action. If you suffer from PTSD or have a heart-condition, you should not play our games.
Also, we may have tasks to complete that require crawling or reaching. If anyone is uncomfortable, or unable, to complete such a task, our Gamemasters will help or provide an alternative route to finishing the puzzle or getting to the next area.
We disinfect various surfaces and props with which our players interact. We replace props often that are not easily cleaned. We vacuum floors and keep our bathrooms clean as well. We will vacuum after someone brings a service dog. While we clean surfaces, if you have severe allergies, we cannot 100% control what kinds of food particles or allergens previous customers may leave behind in some way, so we advise that those with severe allergies not play.
Before we open our games for the day, we double-check to make sure our rooms are safe, clean, and ready for customers.