Frequently Asked Questions

You and a group of friends, family, or coworkers, will enter a themed room with a back-story. Usually the story requires that you "escape" or accomplish a task. You will work together to find clues and solve puzzles where the answers may open a lock, cause something to happen, or reveal new information. If you are able to solve all the puzzles before the time runs out, you will escape the room.
No, you are safe, and never trapped or detained. There is always an unlocked emergency exit, and you can leave the room for any reason at any time.
Please arrive only about 10 minutes early for orientation. You have approximately 60 minutes to play the game. Allow about 10 minutes to regroup and take a fun photo when the game is over. We usually recommend allowing about 90 minutes for the full activity.

We want everyone to have fun, and sometimes that means the game lasts a little longer than 60 minutes if time allows. But please know, if we have a full schedule for the day, most games need to end at 60 minutes.
You can always ask for hints. Also, we will send hints into the room if you are falling behind. You do NOT have to read these hints, but they are an indicator that you may not escape if you don't solve the puzzle you are stuck on.
Please call (208) 665-5625 if you wish to inquire about booking a time that is not listed on our website and we will do our best to accommodate your group if we can.
Please call and let us know that you are running late and when you plan to arrive. If you will be more than 15 minutes late, we may have to cancel your reservation. There are no refunds within 24 hours of your booking.
No. All of our bookings are private, and we will never put other people in your game.
All players must be 11 and older. We recommend 14 and older. If minors are playing, a parent or guardian must sign our waiver for them, and be a paid participant, or on-site during the game.
We have LOTS of free and easy parking.
DO NOT BE BUZZED, DRUNK, OR UNDER THE INFLUENCE OF DRUGS. We can cancel your game on the spot if we think you are, and there are no refunds in this situation. Our games are absolutely not meant to be played under the influence. You need to do a lot of thinking. Plus, it isn't safe as there there is the risk of damaging yourself or our rooms.
At this time, our rooms are not intentionally scary.

However, there is a prop in Riddleston's Final Investigation room that has surprised and startled some players. Some younger players have been scared by this prop as well. Please call, text, or email if you would like more information about this element of the game before booking.
Someone needs to reserve the room by booking the minimum number of players, then the others can pay by credit card when you arrive.
There are no refunds within 24 hours of your game.
Yes. We have a Waiver that everyone will need to read and sign before participating. Click here to read and print our waiver.

Children under the age of 18 must have it signed by a parent or guardian prior to arrival. It can be printed and brought with them, or filled out online by a parent or guardian.