Frequently Asked Questions


WHAT IS GOING TO HAPPEN?
With your group of friends, family, or coworkers, you will work together to find clues, solve challenging puzzles, and open locks in order to progress through the game to escape and/or win. Each room has its own unique theme, story, and puzzles. It's a lot of fun!
HOW MUCH DOES IT COST?
$20 Per Person + Tax
HOW LONG WILL IT TAKE?
You have 60 minutes to play the game. Please arrive 10 minutes early for orientation.
WHAT AGES IS THIS FOR?
Our games are designed for groups of adults.

However, kids ages 13 and up may play. It is the same price regardless of age.

We will allow groups of teens to play unsupervised in the room, but they will need our terms of service (waiver) signed by their parent/guardian first, which can be printed from our website. Download it here.
WHAT ARE YOUR HOURS?
We are open primarily Fridays, Saturdays, and Sundays, and post our available game times which can be booked online here.

If you would like to book Monday through Thursday, please call 208-665-5625 and we will do our best to accommodate your group.
WHERE ARE YOU LOCATED?
Mid-town Coeur d'Alene at 1621 N. 3rd Ave Suite 500, Coeur d'Alene, ID 83814, which is about 0.4 miles from the 4th street freeway exit and across the street from the U.S. Bank on 4th Street. We are north of downtown.
WHAT ABOUT PARKING?
We have LOTS of free and easy parking and there are very popular places to eat within 1 block of our location.
WHAT IS YOUR ALCOHOL POLICY?
Being under he influence of drugs or alcohol is absolutely not allowed and we may cancel or reschedule your reservation on the spot if our gamemasters feel your party may be under the influence.
AM I PHYSICALLY LOCKED INSIDE?
Not exactly. Your safety is our #1 priority. The stories for our games present the illusion that you are trapped and have to escape, solve a mystery, or accomplish a task, but you are always safe and never phyiscally locked, or trapped, inside the room. You can leave at any time if needed quite easily, but we cannot stop the clock once it starts.
IS IT SCARY?
No. At this time, our rooms are not intentionally scary or haunted.
DO YOU HAVE BATHROOMS?
Yes.
CAN I BRING MY PHONE OR CAMERA?
We do not allow photos or videos to be taken inside the room. If you leave your phone in your pocket during the game, that's okay, but if you have to use it, we ask that you leave the game to do so. We also have free lockers where you can keep your phones and personal items, which is recommended so they don't become a distraction. It's way more fun that way.
WHERE DO YOU KEEP MY PERSONAL ITEMS?
We have free lockers in the lobby. You keep the key with you. There is a camera recording the lockers. If you want to keep your phone on you, it must be turned off. (Some special circumstances may apply.)
ARE THERE REFUNDS?
There are no refunds. However, we can reschedule games if requested 24 hours before the scheduled game time.
DO YOU HAVE A WAIVER?
Yes. We have a Terms of Service that everyone will need to read and sign before participating. Download here.

Children under the age of 18 must print this document and have it signed by a parent or guardian prior to arrival, and bring it with them at the time of their game.
PHYSICAL OBSTACLES AND ACCESSIBILITY
There are a few physical obstacles. Our gamemasters are prepared to assist if needed. Our lobby is wheelchair and handicap accessible. We have handicap parking available.

I HAVE MORE QUESTIONS, WHAT DO I DO?
Call us at 208-665-5625 or email us here.